A Dedicated Team Of Experts

We are very proud of our team here at Hugo Oliver. We like to think we have a great working environment, and our shop always has a positive, fun and uplifting atmosphere.

Paul

Owner

I’ve lived in Charlton with my wife Helen since 2007. We’ve put our roots down here and our two lovely kids go to one of the local schools.

I’ve worked in bathrooms for nearly 20 years and in 2011 I did a deal with the folks at Topps Tiles to take part of their space to open a bathroom showroom. The idea was to establish ourselves as part of the community in South East London, focus on great customer service and thus build up a loyal customer base.

Fast forward 11 years, and the shop has gone from strength to strength, and has developed a great reputation with property developers, interior designers and architects, as well as home owners from the local area and further afield. I am proud of our three dedicated and super-helpful store team members Agnieszka, Johann and Valentina, who have all become a hit with our customers; and not forgetting our team of experienced installers.

Johann

Showroom Manager

I joined Hugo Oliver in 2015 and have never looked back. I loved being part of a team that helps people achieve their ideal bathroom. I have a passion for helping people and love to see them smile, so for me this is the best part of my job. I’m a big football fan and love nothing more than seeing my two kids happy.

Valentina

Sales Manager

I’ve been with Hugo Oliver since 2016 and love being part of a wonderful company and small team that feels like family. We offer a personal service tailored to each individuals’ requirements, which allows me to really get to know my customers and their project. Outside of work I’m very family orientated so love being with my family and making great memories.

Agnes

Architect

I’ve always been very passionate about design, with a particular interest in interior design, and started working for Hugo Oliver in 2018. I really enjoy playing with style, colour and texture and being able to create that ‘Wow’ factor for my customers. In my spare time I love spending time with my children and keeping active, either swimming or running a few times a week.

Laurentiu

Logistics

I am the latest addition to the Hugo Oliver team. I joined in 2022 to support the logistic side of the business. Having a background in psychotherapy, my role has evolved in supporting the team and our customers in more than one way. During your project, it is likely to see me as well, in addition to our brilliant designers and skilful installers. When I am not here, you will likely find me climbing a bouldering wall somewhere.

    
 
 
        
   Oliver Smith 
 2024-08-12
 
 
  We'd been struggling with our bathroom project. We just weren't getting the professional vibe from some of the other companies that we approached.

We knew Maciek (fitter) from a bathroom at our old house in SE London, so we got in touch. We assumed, wrongly, that he wouldn't want a project in SW London.

He put us in touch with Agnes at Hugo Oliver. Everything changed. The patience & professionalism, are second to none. People are spending a significant amount of money on their bathrooms, and you need someone who is going to help, advise, and support you during the project - Agnes is all of these.

Thank you!
  
 
       
   Matt Murray 
 2024-08-10
 
 
  Hugo Oliver completely transformed our en-suite bathroom with a smart use of space. Johann (the showroom manager) was fantastic in listening to our needs and designing a great bathroom, taking care to change the design through the discussion. The fitting is excellent, Gek (the fitter) was attentive, hard working and made sure everything was completed to a high standard. Laurentiu (the project manager) communicated throughout the project to make sure we understood how everything would work. Overall very happy with our fantastic new bathroom and would definitely choose Hugo Oliver again in the future! Highly recommended.
  
 
       
   Eluned Jones 
 2024-07-21
 
 
  Agnes from Hugo Oliver worked with us to design our new shower room and then they supplied all the fixtures and fittings. Having the expertise for the design service was really useful and the order, supply and delivery were very efficient. We’re very pleased with the end result.
  
 
       
   Russell Guyver 
 2024-06-24
 
 
  Johann was brilliant from the first time we walked into the showroom until our bathroom was finished..and beyond.
He was patient and happy to try out as many options as we wanted to before we made our final decision.
For the install the Project Manager and the Fitter were also brilliant, we were consulted through out the build and the results are amazing.
Afterservice on one query we had was also quick and to our satisfaction.
We would thoroughly recomend Johann and his team.
  
 
       
   AWO Online 
 2024-06-18
 
 
  Great work for design and build
  
 
       
   Thomas Millwaters 
 2024-04-15
 
 
  An all round excellent experience. Everyone was fantastic. From the professional designer who listened to everything that I wanted, to the great project management and the skilled (and always smiling) bathroom fitter,Darek. I highly recommend Hugo Oliver.
  
 
       
   Nigel 
 2024-04-12
 
 
  Update 2024
I popped into Hugo Oliver last week to look at their Kitchens, "yes they do kitchens now", and to say that my bathroom still looks like the day it was installed. From the tiles to the gleaming fixtures, every aspect of the design has stood the test of time, just confirming the high standard implemented both on the units used and the installation, see photos taken in 2018 & 2024.....  Thank you again Hugo Oliver

Review 2018
I don't normally wright reviews, but I would have to say the service I received from Hugo Oliver was first class. Design, planning and implementation went without a hitch and all elements delivered on time.

All the products used are of a high standard and the implementation was up there with the best.

I would like to say a big thank you to Valentina, Paul and Marcin for their help in coming up with a fantastic design. I couldn't have asked to work with a better team.

I would highly recommend Hugo Oliver and would use them again without hesitation.
  
 
       
   Therese Gallagher 
 2024-04-06
 
 
  Fantastic place to use for bathroom refurb. Every product they sale is of great quality so that helps with the choosing straight away! Valentina was great at working to my budget. And Paul was great help with the bespoke request I had. Really recommend this family business who are local to the area.
  
 
       
   Ewan Wilcox 
 2024-03-09
 
 
  Hugo Oliver recently completed a bathroom refurb for us in London. They did an excellent job with superb attention to detail and with minimal disruption to the rest of the house. The whole team from project manager to logistics to install team did a great job. We would absolutely use them again.
  
 
       
   Frances Ottaway 
 2024-02-13
 
 
  I can’t recommend Hugo Oliver highly enough.  While looking around for a firm to redo my tiny bathroom, they were the only people who would do what I wanted within a budget I was happy with.  The whole process was very smooth.  Paul and Agnes were a joy to work with,  Agnes’ design was perfect, and Kaspar, who fitted it, was very professional.  His ‘can do’ attitude was a breath of fresh air and his skill, meticulous work and attention to detail resulted in a stunning bathroom - I am thrilled.
  
 
  
  
 
 
   Google rating score: 4.7 of 5, based on 89 reviews

Start Your Design Journey

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Our Showroom

Monday: 10:00am – 16:00pm

Tuesday: 10:00am – 16:00pm

Wednesday: 10:00am – 16:00pm

Thursday: 10:00am – 16:00pm

Friday: 10:00am – 16:00pm

Saturday: 10:00am – 16:00pm

Sunday: 11:00am – 16:00pm

Design consultations by appointment only.

Hugo Oliver (Charlton) Ltd

Unit 1, Meridian Trading Estate

Lombard Wall,

Charlton

London, SE7 7SW